Booking Agreement
Terms & Conditions — Reset By Design Wellness, LLC d/b/a Elevated Escapes Collective
- Introduction
Reset By Design Wellness, LLC (hereinafter “RBDW,” “we,” “us,” or “our”) is a limited liability company organized under the laws of the State of Wyoming, doing business as Elevated Escapes Collective (EEC). We design and host luxury group travel experiences that combine cultural immersion, connection, and curated leisure. These Terms & Conditions (the “Agreement”) govern all bookings with RBDW | Elevated Escapes Collective and form a legally binding contract between you (the “traveler,” “guest,” or “participant”) and RBDW.
By submitting payment and confirming your booking, you acknowledge that you have read, understood, and agree to these Terms, including liability waivers, notice requirements, and venue selection clauses.
If booking on behalf of others, you agree to share these Terms with your entire group and accept financial responsibility for the booking.
- Role of RBDW | Elevated Escapes Collective (EEC)
RBDW | EEC acts as the trip organizer and host, curating itineraries and contracting with independent third-party providers—such as hotels, transportation companies, restaurants, local guides, and venues (collectively, the “Suppliers”)—to deliver components of each trip.
All Suppliers are independent contractors and are solely responsible for the quality, safety, and performance of their services, personnel, and facilities. RBDW | EEC does not act as a travel agent or as an agent for any Supplier and does not own or operate aircraft, vessels, vehicles, hotels, or restaurants.
Supplier terms and conditions apply to the portion of services they provide, and you agree to review and comply with those terms.
- Health, Safety & Public Health Acknowledgment (Including COVID-19)
Travel carries inherent risks, including exposure to illness, injury, disease, quarantines, or governmental restrictions. By booking, you voluntarily assume all risks for yourself and any minors in your party.
You are solely responsible for understanding and complying with all health, vaccination, visa, and entry requirements for each destination and transit country. Requirements can change without notice, and RBDW | EEC shall not be liable for denied boarding, missed flights, or related expenses.
You, on behalf of yourself and your heirs/assigns, hereby release and hold harmless RBDW, its members, employees, and affiliates from any and all claims or losses arising from communicable disease exposure or government actions related thereto, whether foreseeable or not.
- Booking & Payment Terms
- Deposit: $800 per person, non-refundable and non-transferable.
- Final Payment: Due no later than 90 days prior to departure.
- Late Fees: Payments received more than 7 days after the due date incur a $100 late fee. If more than 3 weeks late, RBDW reserves the right to cancel your booking and apply cancellation terms.
- Payment Method: Invoices and secure payment links will be issued via RBDW | EEC. Unauthorized chargebacks are strictly prohibited and will be disputed.
- Airfare: Airfare is not included unless explicitly stated. Do not purchase flights until you receive written trip confirmation.
Upon receiving full payment, you will be issued your final itinerary and a checklist of required travel documentation.
- Pricing, Adjustments, and Currency
Prices are based on current costs and exchange rates at the time of quotation. RBDW reserves the right to adjust pricing until final payment is received due to changes in supplier costs, currency fluctuations, or government-imposed taxes. After full payment, prices are locked and will not change.
- What’s Included
Each itinerary specifies inclusions, which generally encompass:
- Luxury Accommodations: 4- and 5-star hotels, resorts, or villas (single or double occupancy).
- Most Meals: As stated in your itinerary.
- Curated Experiences: Tours, excursions, and events listed in your package.
- Transportation: Ground transfers as specified.
- Onsite Host Services: Support from RBDW | EEC team members during group events.
- What’s Not Included
Unless otherwise noted:
- Airfare, seat upgrades, and baggage fees.
- Travel insurance and “Cancel For Any Reason” coverage.
- Visa, passport, or vaccination costs.
- Gratuities not listed in your itinerary.
- Personal purchases, laundry, and room service.
- Meals and beverages not specifically listed.
- Optional or unscheduled excursions.
- Rooming & Occupancy Options
Single Occupancy
For travelers seeking privacy, a limited number of single occupancy rooms are available at an additional cost. These rooms offer the same elevated amenities and comfort, serving as a private sanctuary for rest and renewal.
Double Occupancy
Guests selecting double occupancy will enjoy spacious, 5-star accommodations designed for comfort and connection. Couples will receive a king bed, while friends or family will share separate single beds. Roommate pairing is available for solo travelers requesting a shared room.
Roommate Pairing Overview
Solo travelers who opt for double occupancy will be paired with a same-gender roommate whenever possible. Pairing is based on personality and travel-style information collected through a pre-trip form. RBDW | EEC makes every effort to ensure compatibility but cannot guarantee a perfect match. If a suitable roommate cannot be paired, a single supplement fee may apply.
- Changes & Cancellations
Traveler Cancellations
- Deposits: $800 deposit is non-refundable and non-transferable.
- All Other Payments: Non-refundable once paid.
At RBDW’s sole discretion, a one-time credit toward another trip may be offered, valid for 12 months from the original booking date.
Organizer Changes or Cancellations
RBDW | EEC reserves the right to adjust itineraries or cancel trips for reasons beyond our control, including low participation, force majeure, or Supplier issues. If cancellation occurs, guests may receive an alternate date or credit of land payments made to RBDW, subject to Supplier refunds.
No refunds will be provided for early departure, missed activities, or unused services.
- Force Majeure
RBDW | EEC is not liable for delays, losses, or changes resulting from events beyond our control, including but not limited to natural disasters, strikes, war, epidemics, or government actions. Refunds or credits will be issued only if recoverable from Suppliers.
- Travel Protection (Required)
All travelers must purchase comprehensive travel insurance, including medical, evacuation, and trip cancellation/interruption coverage.
“Cancel For Any Reason (CFAR)” protection is strongly recommended. Proof of insurance must be submitted within 14 days of your initial deposit and again prior to departure.
RBDW | EEC is not an insurance provider and cannot advise on policy details or adequacy. Travelers who choose not to purchase coverage assume full responsibility for potential losses.
- Traveler Responsibilities & Conduct
You agree to comply with all instructions from RBDW staff and Suppliers. RBDW reserves the right to remove any traveler who engages in unlawful, unsafe, or disruptive behavior, or whose actions negatively impact others’ experience. Removed travelers forfeit all payments and assume all costs related to early departure.
- Assumption of Risk & Release
You acknowledge that travel may involve inherent risks, including but not limited to: transportation accidents, illness, extreme weather, foodborne illness, crime, or limited medical care.
You voluntarily assume all risks and agree to release, indemnify, and hold harmless RBDW, its members, employees, and affiliates from all claims, damages, or losses resulting from participation.
- Photography & Media Release
By participating, you grant RBDW| EEC a perpetual, royalty-free license to use photographs, video, or audio recordings featuring your likeness for promotional and editorial purposes in any format.
Photo Opt-Out Process
Travelers who prefer not to appear in media must submit a written opt-out request to RBDW at least 30 days prior to departure. We will make reasonable efforts to honor your request.
- Non-Responsibility; Limitation of Liability; Cap on Damages
Certain trip components are provided by independent Suppliers. RBDW | EEC is not liable for any act, error, negligence, delay, overbooking, cancellation, or injury caused by a Supplier or third party. Your sole recourse for Supplier failures is against the Supplier directly.
To the fullest extent permitted by law, your maximum recovery against RBDW is capped at 50% of the total fee paid to RBDW for your booking.
- Governing Law, Venue, Class Action Waiver & Notice of Claim
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming.
Venue for all disputes shall be exclusively in Wyoming courts.
You agree to bring claims only in your individual capacity and not as a class representative.
No claims will be accepted unless a written notice of claim is provided to RBDW within 30 days after your trip’s conclusion or cancellation date.
- Entire Agreement & Severability
This Agreement, together with your booking invoice, itinerary, and Supplier terms, constitutes the entire agreement between the parties and supersedes all prior communications. If any term is deemed invalid, the remaining provisions remain enforceable.
By completing your booking, you acknowledge that you have read, understood, and agree to the Terms and Conditions herein.
CONTACT US
You consent to receive electronic communications and you agree that all documents, notices, disclosures, and other communications that we send
Reset By Design Wellness LLC
1621 CENTRAL AVE #56365, CHEYENNE, LARAMIE COUNTY, WY 82001 USA
